Housekeeping is a key department of a hotel. As we
understand hotel business, there are two major revenue centres – Rooms Division
and Food & Beverage Division. “Housekeeping is an integral part, both in
terms of creating a standard product ready for sale and general upkeep &
maintenance standards of common areas,” says Kasturi Deo, Executive
Housekeeper, Hilton Mumbai International Airport.
Housekeeping is still manpower driven but mechanized
cleaning is an integral part as well. Even though there is no thumb rule for
the percentage of allocation for investing in linen, laundry equipment,
cleaning equipment, infrastructure and uniforms, there are huge purchases made
depending on the size and type of the hotel.
Click here to see why she feels outsourcing housekeeping and
cleaning services to professional cleaning agencies is beneficial.
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