Selecting the right facilities management (FM) service
provider is not as simple as awarding the business to the lowest bidder. To
determine which provider best meets the needs of the organization, it must not
only follow a structured process but also create a cross-functional team,
consisting of individuals from procurement, finance and real estate and
facilities management (REFM). Each critical team member must possess expertise
and knowledge of the areas they will be evaluating, including the plans,
requirements, needs and constraints of the groups they will be representing. In
addition to the project team, a governance team with a clear charter should be
established to oversee the entire selection process.
A CleanIndiaJournal article showcases the listing of the
team member groups that should be represented, as well as an outline of the
role each team member should play in the selection process, including those
activities leading up to the selection.
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