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Monday, 5 January 2015

Amalgamating Traditional Values with Technology

Hospitality services sector has traditionally been more of a person to person connection. Perhaps it is the only sector which keeps the traditional values alive along with the turn-down services with the very reasonable facts that they can be used to enhance service and communication with guests.

Know why Shilpa Kosambia, Executive Housekeeper, Sofitel BKC, Mumbai, feels Housekeeping must be looked at as an investment and not as expense. Read the entire interview here.


Source: CleanIndiaJournal

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