The Role of a Manager in Housekeeping in the Hotel Industry

Housekeeping management is at the core of hotel operations and can make the difference between a reputed hotel and one that guests are unlikely to visit again. The primary housekeeping duty is to ensure the cleanliness and orderliness of hotel rooms and to ascertain that they are properly stocked with the supplies to which guests are entitled. A hotel housekeeping manager not only supervises housekeepers in conducting their duties but also investigates any complaints guests make and takes corrective action.

View the various roles that a housekeeping manager has to play in a hotel industry.

Source: Houston Chronicle